We offer certain products on our Site for subscription. When you create a subscription, we will send you the product under subscription on a recurring basis at the frequency you selected. To the extent they do not contradict with the terms hereof, our terms and conditions of sale accessible at (the “Terms and Conditions”) apply to all orders. These terms are incorporated in our Terms and sale conditions by reference and form an integral part of our agreement with you. Capitalized terms used in these terms but not defined have the meaning assigned to them in our Terms and Conditions.
Below are more details on the terms of our subscription program:
Eligible Products; Sign Up
If a product is included in our subscription program, you will find a “subscribe” option on the respective product page. You can choose to subscribe to a certain product and select the frequency on the product page. At checkout, you may change the selected frequency prior to payment. Once you created your subscription, you will receive an email confirmation sent to the email address you provided to us when you created your account at our Site. This email will include a link to your account where you can manage future orders and change your account information. You can make changes to your subscription account information at any time by logging on to your account.
Subscriptions are good only while supplies last. There is no minimum term of subscription and no minimum purchase obligation.
Payment; Renewal
We will charge you such price of the product under subscription, in effect on the day we process the recurring order plus [shipping][handling] and the applicable sales tax. We reserve the right to change the prices of our products at any time without notice to you. You hereby authorize us to charge the balance of every recurring order to the credit card or other payment method (e.g., PayPal, Klarna, Amazon Pay) you selected to create your subscription. You will only be billed on the day we ship your order. If your credit card or other selected payment method is declined, we will notify you via email. We will retry the credit card or such other payment method after six (6) days and if the payment is unsuccessful after such second attempt, we will then cancel the order. You can change the payment method at any time by logging into your account.
Your subscription remains in effect until it is cancelled either by you or us. You can view your future orders in the “My Subscription” section of your account. Your next scheduled order will be displayed. You can skip, cancel delivery of a specific recurring order, change delivery date, modify or cancel the entire subscription at any time by logging on to your account at our Site. Click on the “user” icon at the top right corner of the Site. Should you decide to re-activate, note that certain discretionary gifts or discounts tied to your previous subscription may no longer be available to you.
We will send an email reminder to you within three (4) days prior to the scheduled [shipping] as indicated on such email reminder. You can make changes to, skip or cancel the recurring order within 24 hours prior to such scheduled shipping. If you do not change or cancel a recurring order within the 24-hour period, we will ship the product to you and charge you for such order.
You will receive email notifications if the product under subscription is discontinued or out of stock. In such case, we will cancel the respective recurring order for that product. Once the product is back in stock, you will be notified and the order will process automatically. Davines also reserves the right to cancel your subscription at any time. Should this situation arise, we will notify you at least 24 hours prior to your next recurring order.
In our sole discretion, we may offer free shipping for subscription orders that meet a certain threshold. Davines reserves the right to revoke or modify this free shipping offer at any time without any liability to you.
Discretionary Subscription Offers
Davines reserves the right to make changes to the benefits we offer for subscribers at any time without any liability to you.
Return Policy
Please refer to our FAQs for more information on product returns.
No Assignment
You may not assign or transfer your subscription and benefits there from to any third party, and we will only send the products under subscription to one single address.
Changes to Terms of Subscription Program
We may, at any time and in our sole discretion, change the terms of our subscription program or cancel the program entirely without notice to you. Your continued participation in the subscription program after we change the terms constitutes your acceptance of the changes. If you do not agree to any of the changes, you must cancel your subscriptions.
